Condormitel Unit Sales Process Flow Matrix
An interactive matrix view of the unit sales journey, showing departments and phases.
Filter by Department
Client
Seller (Sales)
Sales Admin
Technical
Finance
Property Management Office
Phase 1:
Reservation & Initial Docs
Reserves Unit
Client decides to reserve a unit.
Pays Reservation Fee (RF)
Client pays the initial Reservation Fee.
Accomplishes Initial Documents
Client fills out Reservation Agreement (RA), Customer Information Sheet (CIS), submits 2 valid IDs with specimen signature, signed unit floor layout, and signed computation sheet.
Assists Client & Receives RF
Seller assists the client with the reservation process, receives the Reservation Fee payment.
Remits RF to Finance
Seller remits the Reservation Fee payment to the Finance department.
Checks Documents & Discusses Next Steps
Sales Admin checks all accomplished documents, discusses detailed checklist of requirements, payment terms, and expected timeline for PDCs or bank financing.
Files Documents & Sends Welcome Email
Sales Admin files all documents and sends a welcome email within 1-3 days to the client with documented next steps and expectations.
Issues Acknowledgement Receipt (AR) for RF
Finance issues the Acknowledgement Receipt for the unit reservation fee.
Phase 2:
Equity Payment & Renovation Mobilization
Pays 5% Spot Equity
Client pays the 5% Spot Equity payment of the purchased unit (within 2 weeks to 1 month).
Assists with 5% Spot Payment
Seller assists the client in the 5% spot equity payment process.
Mobilizes Unit Renovation
Technical Team mobilizes renovation of the unit once the 5% spot payment is received.
Issues PO to Supplier (Dorm Set-up)
Technical Team issues a Purchase Order to the supplier for the dorm set-up (study pods, bunk bed, cabinets, study tables, appliances).
Finishes Unit Renovation
Technical Team is expected to finish the unit renovation within 45 calendar days.
Receives 5% Spot Payment
Finance receives the 5% spot equity payment.
Issues AR for 5% Spot Payment
Finance issues the Acknowledgement Receipt for the 5% spot equity payment.
Phase 3:
First Unit Inspection
Conducts 1st Unit Inspection & Punch Listing
Client conducts the first unit inspection and performs a punch listing of any deficiencies.
Signs Punch List Form
Client signs the Punch list form.
Accomplishes & Routes 1st Inspection Request
Seller accomplishes the request for the first unit inspection and routes it for clearances to Finance and Sales Admin.
Signs Punch List Form
Seller signs the Punch list form.
Sales Manager Signs Punch List
Sales Manager signs the Punch list form.
Back Office Rep. Signs Punch List
Representative from Back Office signs the Punch list form.
Confirms 1st Inspection Schedule
Technical Team confirms the schedule for the first unit inspection.
Building Engineer Assists & Notes Punch List
Building Engineer from Technical Team assists in the inspection and notes all punch list items.
Phase 4:
Final Inspection & Turnover
Conducts Final Inspection & Checks Rectification
Client conducts the final inspection and verifies if all items from the punch list were rectified.
Proceeds with Unit Acceptance & Turnover
If the unit is acceptable, Client proceeds with Unit Acceptance and Turnover.
Signs Unit Acceptance Document
Client signs the Unit Acceptance document.
Signs Transmittal Form
Client signs the Transmittal form for keys and keycards.
Routes Final Inspection Form for Clearances
Seller routes the Final Unit Inspection form for clearances to Finance, Legal, and Sales Admin.
Signs Unit Acceptance Document
Seller signs the Unit Acceptance document.
Sales Manager Signs Acceptance
Sales Manager signs the Unit Acceptance document.
Communicates Final Inspection Schedule & Reminders
Sales Admin communicates via email the confirmed schedule of Final Unit Inspection and reminders for payment settlements or other documentary requirements.
Back Office Rep. Signs Acceptance
Back Office representative signs the Unit Acceptance document.
Rectifies Punch List Items
Technical team rectifies all listed items in the punch list within 1 week.
Confirms Final Inspection/Turnover Schedule
Technical Team confirms the schedule of Final Unit Inspection and/or Unit Turnover.
Signs Unit Acceptance Document
Technical Team signs the Unit Acceptance document.
Building Engineer Turns Over Keys
Building Engineer turns over the keys and keycards of the unit.
Phase 5:
Post-Turnover & Operations
Accomplishes Pre-Move-in Documents
Client accomplishes documents such as Gate Pass, Unit Owner Info Sheet, Move-in Pass prior to move-in.
Moves-in to Unit
Client moves-in to the unit.
Orients Client/Unit Owner on House Rules
PMO orients the Client or Unit Owner of all the House Rules of One Katipunan Residences.
Handles Building Operations
PMO handles all building operations.
Bills Unit Owner Monthly
PMO bills unit owner monthly for the condominium dues and other bills such as water or electricity.
